Delivery and Shipping
Delivery Information
Effective Date: [04/10/2024
Thank you for choosing Liss Makes! We strive to ensure your order is delivered promptly and securely. Below is important information regarding our delivery process.
1. Shipping Methods
We offer the following shipping options:
- Standard Shipping: Royal Mail 3-5 business days
- Expedited Shipping: please contact us directly.
2. Processing Time
All pre-made orders are processed within 2-3 business days. For made-to-order items, please refer to the product listing directly, or contact us. Please note that processing times may vary during peak seasons or holidays.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We occasionally offer promotions for free shipping on orders over £30. Check our homepage for any current offers!
4. Delivery Times
Delivery times are estimates and begin from the date of shipping, not from the date of the order. Delays may occur due to carrier issues, weather conditions, or other unforeseen circumstances.
5. Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. You can use this information to monitor your shipment's progress.
6. Lost or Stolen Packages
If your package is lost or stolen, please contact us at lissmakesuk@gmail.com as soon as possible. We will work with you and the shipping carrier to resolve the issue.
7. Local Pickup
If you are in the CW5 area, we offer local pickup options. Please contact us directly before placing your order and we will arrange a convenient pickup time.
8. Contact Us
If you have any questions about our delivery options or need assistance with your order, please reach out to us at:
- Email: lissmakesuk@gmail.com
Thank you for supporting Liss Makes! We look forward to getting your crafts to you as quickly as possible!