Delivery and Shipping

Delivery Information

Effective Date: [04/10/2024

Thank you for choosing Liss Makes! We strive to ensure your order is delivered promptly and securely. Below is important information regarding our delivery process.

1. Shipping Methods

We offer the following shipping options:

  • Standard Shipping: Royal Mail 3-5 business days
  • Expedited Shipping: please contact us directly.

2. Processing Time

All pre-made orders are processed within 2-3 business days. For made-to-order items, please refer to the product listing directly, or contact us. Please note that processing times may vary during peak seasons or holidays.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. We occasionally offer promotions for free shipping on orders over £30. Check our homepage for any current offers!

4. Delivery Times

Delivery times are estimates and begin from the date of shipping, not from the date of the order. Delays may occur due to carrier issues, weather conditions, or other unforeseen circumstances.

5. Tracking Your Order

Once your order has shipped, you will receive an email with tracking information. You can use this information to monitor your shipment's progress.

6. Lost or Stolen Packages

If your package is lost or stolen, please contact us at lissmakesuk@gmail.com as soon as possible. We will work with you and the shipping carrier to resolve the issue.

7. Local Pickup

If you are in the CW5 area, we offer local pickup options. Please contact us directly before placing your order and we will arrange a convenient pickup time.

8. Contact Us

If you have any questions about our delivery options or need assistance with your order, please reach out to us at:

  • Email: lissmakesuk@gmail.com

Thank you for supporting Liss Makes! We look forward to getting your crafts to you as quickly as possible!